PRIVACY POLICY OF PERSONAL DATA OF THE WEBSITE
General Information
The Law and Regulation detailed in number 4 define Personal Data as that numerical, alphabetical, graphic, photographic, acoustic, personal habits or any other type of information concerning natural persons that identifies them or makes them identifiable through means that can be reasonably used (the "Personal Data").
Objective
This Personal Data Privacy Policy (the "Privacy Policy"), aims to inform how Liberty Seguros S.A. ("Liberty Seguros") processes the Personal Data it collects through electronic forms found on the Liberty Seguros website.
For these purposes, we will refer to the "User", which is defined as that person who requests or can request a Liberty Seguros product or service and has had contact with Liberty Seguros through its website. In this regard, Liberty Seguros ensures maximum security and protection of the Personal Data owned by our Users.
Scope and retention period
This Privacy Policy will apply to all Personal Data banks whose owner is Liberty Seguros in which the Personal Data provided is kept as long as its cancellation is not requested by the owner of the data in compliance with the Law and Regulations detailed in number 4.
The personal data that we will collect through our electronic forms are names and surnames, identity documents, telephone number, physical address and email, in accordance with the purposes described in this document.
Regulatory framework and guiding principles
This Privacy Policy is regulated by Peruvian legislation, and in particular by:
- Law No. 29733, Personal Data Protection Law (the "Law").
- Supreme Decree No. 016-2024-JUS, which approves the Regulation of Law No. 29733 (the "Regulation").
- Information Security Directive, approved by Directorial Resolution No. 019-2013-JUS/DGPDP (the "Directive").
Liberty Seguros develops its Privacy Policy in the processing of Personal Data in accordance with the guiding principles established in the Law and Regulation, therefore:
In accordance with the principle of legality, Liberty Seguros rejects the collection of Personal Data of our Users by fraudulent, unfair or illegal means.
In accordance with the principle of consent, in the processing of the Personal Data of our Users will be mediated by your consent.
The Personal Data of our Users are collected for a specific, explicit and lawful purpose, and will not be extended to any purpose other than that established unequivocally at the time of its collection, excluding cases of activities of historical, statistical or scientific value when a dissociation and anonymization procedure is used.
All processing of Personal Data will be adequate, relevant and not excessive with respect to the purpose for which they were collected.
The Personal Data that will be processed will be truthful, accurate and, as far as possible, updated, necessary, relevant and adequate with respect to the purpose for which they were collected. They will be kept in such a way that their security is guaranteed and only for the time necessary to comply with the purpose of the treatment.
Liberty Seguros and the data processors adopt the necessary technical, organizational and legal measures to guarantee the security and confidentiality of Personal Data. Liberty Seguros has the appropriate security measures, in accordance with the treatment to be carried out and with the category of Personal Data in question.
Liberty Seguros guarantees the appropriate level of protection of Personal Data for the cross-border flow of Personal Data, with a minimum of protection comparable to that provided for by the Law and the Regulation.
The data bank owned by Liberty Seguro
A Personal Data bank is an organized set of Personal Data, automated or not, regardless of the medium, whether physical, magnetic, digital, optical or other that are created, whatever the norm or modality of its creation, training, storage, organization and access.
In strict compliance with the Law and Regulation, Liberty Seguros data banks that contain Personal Data of the User are registered in the Data Protection Registry of the Personal Data Protection Authority. The User gives his express consent for the inclusion of his Personal Data in the Customer Data Bank, Prospects of Customers and Virtual Complaints Book owned by Liberty Seguros, which may be.
What do we use the User's information for?
The User's Personal Data is used for the following purposes:
- Attend to the claims and complaints submitted by the User in the electronic form "Virtual Complaints Book" of our website libertyseguros.com.pe; and, in this way, collect necessary information that allows us to understand the User and improve their experience with Liberty Seguros.
- Attend the required quotes through our tariff, in order to provide information on the costs of our insurance products.
- Transfer the User's Personal Data to the physical servers located in the United States of America, Poland and Singapore, in order to properly store the information on the Liberty Seguros website.
The User expressly states that he has been informed of this purpose and, through the acceptance of this Privacy Policy, authorizes and grants his consent, in a prior, free, express, unequivocal and free manner, for the processing of his Personal Data and for the inclusion of his information in the data bank owned by Liberty Seguros.
Finally, when the User clicks on links on our website, he may be redirected out of our website or application; Liberty Seguros is not responsible for the privacy practices of other websites or applications, so we recommend that the User read the respective privacy rules.
Protection of User information?
Liberty Seguros adopts the necessary security measures to guarantee the protection of the User's information in order to avoid its alteration, loss, treatment and / or unauthorized access, taking into consideration the nature of the information and the risks to which they are exposed. To protect the User's Personal Data, we strictly comply with the provisions of the Law and the Regulation.
Communication?
Liberty Seguros undertakes not to disclose or share the User's Personal Data, without having given due consent to do so, with the exception of the following cases:
- Requests for information from authorities in the exercise of their functions and the scope of their competences.
- Requests for information under court orders.
- Requests for information under legal provisions.
Exercise of rights?
The User can exercise the rights of access, rectification, opposition, cancellation and other rights enshrined in the Law and the Regulation, by request addressed to: datospersonalesperu@libertymutual.com or at the address located at Av. República de Colombia 717, 1101B-A, San Isidro, Lima, Republic of Peru.
Without prejudice to the foregoing, Liberty Seguros may keep certain information of the User who requests the cancellation, in order to serve as evidence in the event of a possible claim against Liberty Seguros for responsibilities derived from the treatment of such information. The duration of such conservation may not exceed the legal limitation period of such responsibilities.
Age of Consent
By providing your Personal Data to Liberty Seguros, the User declares to be at least fourteen years old or to be a guardian of a minor to grant consent in a valid manner in accordance with the Law. Liberty Seguros will not voluntarily carry out the processing of Personal Data relating to minors, unless due consent is available in accordance with the applicable rule. In the event that it is known that the Personal Data collected correspond to a minor without authorization from his legal guardian, the appropriate measures will be taken to delete them.
Modifications to the Privacy Policy?
Liberty Seguros expressly reserves the right to modify, update or complete this Privacy Policy at any time. Any modification, update or extension produced in this Privacy Policy will be immediately published on the website, so the User will be aware of what information we collect, how and under what circumstances we use and process your information.