Contact Us

Question 1

01

Inquiries or Complaints

Accepted Answer

To submit an inquiry or complaint to Liberty Mutual Surety Seguros Chile S.A., please contact us at: contacto_LMSChile@libertymutual.com
Please include your contact information and, if applicable, your policy or claim details, as well as any other information that may help us address your inquiry or complaint effectively.
View information about customer service, inquiries and complaints.

Question 2

02

Contact Information and Business Hours

Accepted Answer

Business hours
Monday to Thursday, from 9:00 a.m. to 6:30 p.m.
Friday, from 9:00 a.m. to 2:30 p.m.
Address
Isidora Goyenechea 2800, Office 503, 5th Floor, Las Condes, Santiago, Chile.
Phone
+56 2 3236 2040

Question 3

<div class="bulletnum">03</div>
<p style="text-transform: capitalize!important;">Claims</p>

Accepted Answer

To submit a claim, please complete the form or email Denunciosgarantia@libertymutual.com.

IMPORTANT: This email is only to report claims associated with bonds.
Attach any supporting documentation and include the following information in your email:

Policy
 	Principal
 	Amount claimed
 	Date of loss
 	Claim summary
 	Contact information: company name, primary contact’s name, email address, phone number and mailing address

Claim Form

Question 4

04

Compliance Inquiries and Reports

Accepted Answer

To submit an inquiry or report, please review the information below.

Compliance Inquiries and Reports Channel